How BPO is broken and how BPaaS can help
New tools and technologies are revealing previously unknown opportunities and risks in Business Process Outsourcing (BPO). At the same time, Business Process as a Service (BPaaS) is a rapidly growing market that will soon hit 50 Billion according to leading analysts. However, BPaaS risks becoming just marketing spin on BPO. As the Chair of the IAOP Cloud Computing chapter, Arijit has been uniquely positioned to observe these two markets. Moreover, in just the last year he has been granted seven patents related to BPO and BPaaS. This session will reveal key BPO inhibitors that most people do not know; as well as a model for successful BPaaS that could address these inhibitors.
- by Arijit Sengupta
Founder and CEO of BeyondCore
Arijit Sengupta is the CEO of BeyondCore, the Chair of the Cloud Computing Chapter of the International Association of Outsourcing Professionals (IAOP), the Co-Chair of the IAOP Outsourcing Tools and Technology Innovation Chapter and the IAOP representative to the Cloud Services Measurement Initiative Consortium Advisory Board. BeyondCore recently won the ‘Overall Most Innovative Cloud Provider’ award at the UP 2010 conference. Arijit has guest lectured at Stanford and other universities; spoken at conferences in a dozen countries; and was written about in The World Is Flat release 3.0, the New York Times, San Jose Mercury News, and other leading publications. Arijit held leadership positions at several eBusiness initiatives and previously worked at Oracle, Microsoft, and Yankee Group. He holds multiple patents in the domains of business process management and improvement. Arijit holds an MBA with Distinction from the Harvard Business School and Bachelor degrees with Distinction in Computer Science and Economics from Stanford University.
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