Cloud Transformation Enabling through TSG's Service Lifecycle Tool
More than ever, enterprises are challenged to establish effective and efficient IT governance. The proliferation of cloud services bears the risk of uncoordinated spread of SaaS type application, resulting in costly and difficult to integrate islands of information. While business executives enjoy faster deployment of solutions which fit their requirements, CIOs risks to be disintermediated and be pushed into a reactive role . Most of the current ITSM and CDMB tools have grown from the traditional technical vantage point and hence are unable to support the CIO in proactively managing a cloud based IT landscape characterized by decentralized decision making, dispersed and business controlled budgets and the need to orchestrate hybrid information systems.
TSG's service life cycle tool was developed from a business perspective and enables the CIO to optimize a cost effective and controlled cloud transformation. The central hub of SLT is a comprehensive service catalogue which bridges current legacy environments with the growing demand for cloud based SaaS solutions. The SLT provides full transparency over current services consumed by the business from in house or outsourced sources, aggregates the demand for new cloud based services and governs the a coherent IT strategy execution. To optimize sourcing decisions, SLT provides insight into best of class services offering from multiple providers and with this serves as an indispensable platform fir benchmarking data. IT executives are abandoning the “own and operate” management paradigm that has dominated the IT industry for the past 50 years and are moving toward a new management framework built around brokering and integrating services such as the SLT from TSG. Many large fortune 500 companies have successfully implemented SLT and were able to drive accelerated sourcing processes, coordinated cloud transformation and IT cost reductions of more than 40%. The presentation will include case studies from Volkswagen, UBS, Swisscom and ACS.
- by Helmuth Zimmermann , CEO of TSG AG
Helmuth Zimmermann is the Founder and CEO of TSG the sourcing group. The company, founded in 1998, is known throughout Europe for its pioneering design of the most comprehensive Service & Sourcing Lifecycle Management Platform. In order to ease the pain of a client’s cloud transformation process, the platform enables transparency and reduces complexity while reducing cost. With the Configuration Tool, clients can configure even highly complex services and the unique Service Catalog, with over 10’000 predefined items, enables benchmarking of individually selected services. The Monitoring Tool allows for comprehensive analytics and management reporting. Also, automatically generating and forwarding SLA’s to potential service providers has finally become reality. Implementation of the platform started in 2009 with several global fortune 500 companies, such as Credit Suisse, BCX, Volkswagen and UBS. Besides offices in Europe, South Africa and Asia, TSG opened its first USA office in Palo Alto, CA in 2012. Thanks to decades of IT Service experience and a unique technology and design approach, the company was able to generate more than $2.2B in service contracts in only 36 months. Before founding TSG the sourcing group, Helmuth was the Strategic Sourcing Executive of EDS Switzerland where he was awarded five times for inner circle outstanding sales performance/strategic ICT Outsourcing Contracts (pinnacle and gold). He also has a proven record in implementing successful go-to-market models for companies such as EDS Switzerland, Siemens, Swisscom IT Services and many more. He initially started his career with Siemens in Sales and Systems Engineering. Helmuth earned his post graduate MBA from the prestigious Swiss Univesity ETH/Zurich and his Mechanical Engineering Degree from the University of Applied Sciences, Zurich.